This course examines how the Contact Centre industry is fast becoming the next knowledge worker profession. This qualification is designed to meet the needs of those learners who have chosen Contact Centre Operations as their career path.
This course examines how the Contact Centre industry is fast becoming the next knowledge worker profession. This qualification is designed to meet the needs of those learners who have chosen Contact Centre Operations as their career path.
This course examines how the Contact Centre industry is fast becoming the next knowledge worker profession. This qualification is designed to meet the needs of those learners who have chosen Contact Centre Operations as their career path.
This course examines how the Contact Centre industry is fast becoming the next knowledge worker profession. This qualification is designed to meet the needs of those learners who have chosen Contact Centre Operations as their career path.
This course examines how the Contact Centre industry is fast becoming the next knowledge worker profession. This qualification is designed to meet the needs of those learners who have chosen Contact Centre Operations as their career path.
This course examines how a Software Developer analyses a set of requirements and translates these into a working software solution using a programming language. They test, implement, and maintain software applications to meet client specifications as well as functional and technical requirements.
This course examines how an Internet-of-Things Developer coordinates all components of an Internet-of-Things (IoT) solution that includes sensors, devices, actuators, networks, and other infrastructure to aggregate and disseminate data, store the data on the cloud and make it available to the data scientist for decision making, thus being responsible for the full cycle from data collection to data delivery.
This course examines how A Cloud Administrator monitors, maintains, and troubleshoots networks of cloud platforms and computing resources thus ensuring the seamless delivery of all cloud services and maintains protocols to secure cloud environments against unauthorised access, threats, and other risks.
This course examines how students will be expected to provide technical assistance to users, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases, systems, and the internet.
This course examines how the Contact Centre industry is fast becoming the next knowledge worker profession. This qualification is designed to meet the needs of those learners who have chosen Contact Centre Operations as their career path.